HOURS

ADDRESS

CONTACT

In person: One hour prior to the show on show days.

Online: 24/7

Dreiser Theater 221 N 6th Street New Theater 536 N 7th Street
Terre Haute, IN 47809

Alicia Jay
(812) 237-3337
Box Office Email

Ticket Policies

General

All of our tickets are digital. After purchase, you will be emailed a receipt and your tickets. When you come to the event, just show the usher the ticket QR code on your phone's screen--no need to print tickets at home. If you do not have a smart phone, or the ticket email did not arrive, simply tell the usher your name and you will be manually checked in. 

If you did not receive a receipt or the ticket email, please e-mail ISU-CrossroadsRep@indstate.edu or call (812) 237-3333 and we will be happy to verify your transaction was completed. 

Do I need to print my ticket out?

No! You can show it on your phone screen, or tell us the name the ticket is under, and we can manually check you in. 

What if I did not receive a ticket confirmation email?

Chances are it was blocked by a spam filter. Please e-mail isu-theater@indstate.edu or call (812) 237-3333 and we will be happy to verify if the transaction went through. We can also resend the tickets. 

Does my infant need a ticket?

Yes, everyone needs a ticket. Even if a small child will sit on your lap, the Fire Marshall counts them as a person occupying our space.

Change Tickets

If you need to change the date of your tickets, please e-mail ISU-CrossroadsRep@indstate.edu or call (812) 237-3333 and we will be happy to make the change. Please note, Ticketmaster (owner of the Universe ticketing platform) will not allow us to exchange tickets from one show to another; we can only change tickets for the same event.

Can I exchange my tickets for another date of the same show?

Yes! Please e-mail ISU-CrossroadsRep@indstate.edu or call (812) 237-3333 and we will be happy to make the change.

Can I change my tickets to a different show?

No. Tickets can only be changed to a different date for the same show. 

Refunds

The refund policy is on the Universe ticketing platform when you checkout for tickets. Details and timeline are posted for each event. 

Late Seating

If permitted, late seating will take place during scene changes to minimize interruption of the performance. Occasionally, plays do not have scene changes, in which case late seating will not be permitted. Ushers will provide guidance and signage will be posted.

Re-Entry

If permitted, patrons will be allowed reentry only during scene changes. Occasionally, plays do not have scene changes, in which case, reentry will not be permitted. Ushers will provide guidance and signage will be posted.

Wait List

When a performance is sold out, we start selling wait list tickets one (1) hour before each performance in person, at the theater box office only. If someone with seats for the performance does not arrive by show time, a waitlist ticket holder takes their place in the theatre. You must pay for your ticket to be put on the waiting list. If there are not enough cancellations or no-shows at curtain time for you to be seated, we’ll immediately issue a refund of your waitlist ticket or help you select another available performance of the same show. Each member of your party must be present (or near the lobby) when your name is announced, or your standby ticket(s) will be immediately refunded and the next patron on the list will be announced.

How good are my chances of getting in using the Wait List?

It just depends on where you are on the list and how many people don’t show up for the show. We make no guarantees, but there are usually a few no-shows at each performance.

Can I get on the Wait List earlier than one (1) hour before the show I'm trying to attend?

No. At some performances, patrons might line up outside earlier than one (1) hour, but will not be permitted to sign up until the lobby doors open.

Can I buy a Wait List Ticket, leave, and come back?

You can, but we don’t recommend it. If you’re not present when your name clears the Wait List, you forfeit your place in line.

Who Can I E-mail or Call with Questions About the Wait List?

If you have questions about our Wait List Tickets / Cancellations, please e-mail ISU-CrossroadsRep@indstate.edu or call (812) 237-3333. But…please don’t ask to be added to a waitlist by phone, e-mail, or in advance…we simply cannot do it, and it makes our theater ghosts very sad.

LOCATION

The New Theater is located at 536 N. 7th Street on the campus of Indiana State University, in Terre Haute, Indiana.

Dreiser Theater is located at 221 N. 6th Street on the campus of Indiana State University, in Terre Haute, Indiana.

PARKING

Convenient parking is available on the Indiana State University campus. Parking is free in the evenings and on weekends.

For the New Theater, park in Lot 13 or Lot M. Both have accessible spaces; Lot 13 is closer but has a slight incline, whereas Lot M is slightly further away but it is level the entire way.

For Dreiser Hall, park in Lot 5. This lot has accessible spaces; it is a one-block, level walk from this parking lot to the theater.

Click here for a map of all parking lots on Indiana State University’s campus.

CAMPUS MAP

Click here for a map of Indiana State University’s campus.

Crossroads Repertory Theatre is located in the New Theater on the campus of Indiana State University, in Terre Haute, Indiana. Click here to see our location on Google Maps.

ARRIVING FROM THE NORTH

If you are arriving via US41 or US63, you will merge onto 3rd Street (US41) as you enter Terre Haute. 

New Theater: Turn left on Locust Street (before going over the overpass) and right on 7th Street. Passing the railroad tracks, you can turn right on Tippecanoe Street and then turn left at the stop sign to enter the parking lot just north of the New Theater.

Dreiser Hall: Continue on 3rd Street and turn left onto Wabash Avenue. Turn left onto 6th Street. Turn left onto Cherry Street, then take a quick right onto the parking lot (Lot 5).

ARRIVING FROM THE SOUTH/WEST/EAST

If you are arriving via I-70 (East or Westbound), exit the freeway on US41 (exit 7) and turn north (look for Indiana State University signs). Continue to Wabash Avenue and turn right. Drive through downtown Terre Haute and:

New Theater: Turn left at N. 7th Street. Drive through the Indiana State University campus and after about a mile, you will see the New Theater to your left.  You may then turn right into Parking Lot M or continue to Tippecanoe Street where you will turn left. Turn left again at the stop sign to enter the parking lot just north of the New Theater.

Dreiser Hall: Turn right onto 6th Street. Turn left onto Cherry Street, then take a quick right onto the parking lot (Lot 5).